You’ve landed the big role. Now you need to feel at home in it.

I coach founders and operators at Series A–C companies scaling faster than their organizations are ready for.

Executive Coaching

1:1 coaching for founders and operators at Series A–C companies navigating roles beyond their experience. Initial three-month commitment. Limited number of clients.

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Leadership Programs

Interactive workshops and programs for leadership teams scaling through hypergrowth. Delivered on-site or virtually for companies I already work with or have been referred to.

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Customer Success Consulting

For founders building their first Customer Success organization. Structure, hiring, metrics, and the playbook — done right the first time.

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Why clients hire me

I've been in your seat.

I served as CCO at a Series A AI platform during the actual AI revolution, working at the intersection of technology and human leadership, every day. That's not a test you can study for.

I know the toll it takes.

Stepping into a role beyond your experience is physically and emotionally demanding. I coach from that knowledge, not around it.

I shift between coach, consultant, advisor, and trainer.

Sometimes you need to be led to the insight. Sometimes you need the answer. I know the difference, and I can give you both. 

Hudson Institute, CTI, and Conscious Leadership certifications.

Not just credentials, but a philosophy: the best leaders are self-aware, adaptive, and seen for who they are and the value they bring.

What clients say

“Jami is professional, approachable and highly passionate about her work. She dedicates her time and energy to developing leadership teams to their fullest potential. She gave our leaders the tools to develop their teams in engaging and exciting ways. Her workshops made a positive impact and created a common language for us to build on. I would highly recommend partnering with Jami on leadership & manager development.”

Stacy Brown-Philpot

Former CEO • TaskRabbit

“I've made two C-suite transitions with Jami in my corner — from VP to Chief Customer Officer, then to Chief Revenue Officer during one of the most difficult business environments of the past decade. Each time, she helped me navigate not just the organizational complexity but the personal demands of stepping into a role I'd never done before. I've worked with a lot of coaches. Jami is the only one I've kept coming back to.”

Rosie Roca

Founding Member & Investor • CS Angel

“Jami is a true unicorn in the field—exceptional as both a leadership coach and a top CS expert. Her unparalleled expertise brings tremendous value, drawn from real-world experience and insightful consultancy. Whether it's navigating organizational change, delivering targeted manager training, or filling leadership gaps, Jami's knack for asking the right questions transforms thinking and fosters authentic growth. She's been an invaluable asset to my team and me. If you're looking to elevate your leadership and organization, Jami is the gold standard.”

Lyndsay Erickson

Former SVP Customer Success • Juniper Square

I work with a small number of clients at a time.

If what you've read here sounds like where you are, I'd like to hear from you.

Is this a fit?